Conflict Prevention and Resolution

course flyer

Conflict Prevention and Resolution 

September 16th, 2025

9 AM - 3 PM

In-Person Only 

Location: Maryland Works

10270 Old Columbia Rd., Suite 100 Columbia, MD 21046

Member: $125     Non-member: $175

In today’s increasingly evolving and demanding work environment handling workplace conflict is an essential skill. When different groups of people works together, conflicting ideas and opinions are bound to arise, and unresolved conflicts can harm individuals, teams, and the organization.

Conflict at work can leave individuals feeling isolated and discouraged. It can create challenges for all those involved and result in hard feelings.

We can all hope for a more peaceful world. In our own working lives, we can turn this hope into reality. When we feel powerless in the face of conflict, it is reassuring to know that some things are within our control. We encourage individuals at all levels in the workplace to embrace the tools and techniques introduced in this training course to prevent conflict and achieve better resolution when it does occur.

Participants are encouraged to bring workplace conflict issues to the training program. Moreover, relevant examples and scenarios will be explored using the tools and techniques covered in this course. Shift your thinking into solution mode after being equipped to:

  • Handle disgruntled employees
  • Create interpersonal strategies for resolution
  • Learn effective steps to handle conflict
  • Manage the conversation for successful outcomes
  • Approach the problem with mutual understanding
  • Embrace a framework that works and learn techniques to reduce the tension and stress by diffusing the situation
  • Understand the power of negotiation to balance the emotional impact
  • Seek to create a wining endgame

Details

Dates:
September 16th, 2025
Time:
9:00 am - 3:00 pm
Event Category:
Training Program

Venue

In-Person
10270 Old Columbia Rd
Columbia, MD 21046

A cancellation notice is required five business days in advance for a refund. To request a cancellation, please send your request to registration@mdworks.com. This payment is not deductible as a charitable contribution but may be deducted as a business expense. Please provide notice of accommodations needed two weeks in advance.
Courses have individual attendance requirements to receive a certificate. Please inquire with the trainer before missing any classes.
Unregistered Attendees: Training fees are per seat. Only those who have registered for a training are allowed to attend. If MD Works identifies unregistered attendees in a training course, MD Works will invoice for each unregistered attendee.
https://mdworks.com/event/conflict-prevention-and-resolution-1/2025-09-16

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