9/14 - 10/19 - Supervising and Training Job Developers

Supervising and Training Job Developers Workshop

September 2023

9/14 and 9/15 (In-Person-Only)  from 8:45 a.m. to 4 pm. 

10/19 (Virtual-Only) from 11 a.m. - 12:30 p.m. 

Registration Fees: 

Members: $625     Non-members: $650 

Location: In-Person for the 9/14 & 9/15 Sessions

10270 Old Columbia Road, Suite 100, Columbia, MD 21046

Location: Virtual for the 10/19 Session 

*Participants will receive the course material in advance via email and must bring the printed material and/or a mobile device/laptop to class with the necessary battery power to access the course material during class.* 

The COVID-19 Pandemic has created many challenges and obstacles with providing quality-outcome-driven job development services.  This three-part workshop provides Employment Programs with guidance, strategies, resources, and tools to effectively develop and monitor employer partnerships. 

The first one-day workshop (9/14): Supervising and Coaching Job Developers - explores the role of the Employment Program Manager in managing the job development process and the metrics used to continuously improve employer engagement.  This workshop is intended for those who supervise Job Developers.

The second one-day workshop (9/15): Training and Supporting Job Developers - explores how to train and track the job development process and the role Managers can play in developing the skills and assessing the performance of their Job Developers.  This second workshop is intended for those who supervise Job Developers and can include up to two Job Developers that they support. 

Both workshops include assignments intended to reinforce the use of the processes, training materials, and tools needed to successfully supervise and train Job Developers. 

On 10/19, a follow-up virtual community of practice workshop will occur where the Employment Program Managers and participating Job Developers can share their completed assignments, discuss the application of the processes and tools as well as next steps in the development of their Employment Program. 

Supervising and Coaching Job Developers Learning Objectives:

  • Develop strategies and tactics to manage the job/employer development process within your organization.
  • Build skills to provide effective supervision to a team of job/employment developers.
  • Understand the critical metrics of job/employment development and how to leverage the data for continuous process improvement.

Training and Supporting Job Developers Learning Objectives:

  • Establishing an employment process that reframes the way we market our job candidates and our services.
  • Using a Discovery Process that informs the job development process.
  • Identify employer labor needs & possible opportunities for the job seeker.
  • Presenting job seekers and employment services as adding value to an employer’s operation.
  • Supporting Job Developers by tracking employer engagement activities.

This will be a hybrid training.  Maryland Works will host the in-person participants and manage the zoom for the virtual participants.  Registration is limited.

1st Workshop is scheduled 8:45 a.m. - 4:00 p.m., on Tuesday, 9/14

2nd Workshop is scheduled 8:45 a.m. - 4:00 p.m., on Wednesday, 9/15

3rd Follow-up Workshop is scheduled 11:00 a.m. - 12:30 p.m. Tuesday, 10/19


Dale Verstegen has 35 years of experience in consulting, researching, and training related to transition and employment services in various parts of the country. Mr. Verstegen provides consultation and training in the areas of program development, performance management, marketing, and job development.   Dale has developed curriculum and provided training on supported and customized employment for a wide range of universities and state agencies.   Given his business background and having been an employer, Dale has focused his research, writing, and training on the provision of employment services to the employer community.  Dale has provided field-based technical assistance to hundreds of Employment and Transition Specialists throughout the country in the area of job development and employer partnerships. Dale offers excellent resources and tools that are based on proven results presented in an engaging style that fosters comradery amongst those who are learning together.  Mr. Verstegen has a Master’s Degree in Business Administration from the University of Wisconsin – Madison and is currently the Past President on the Board of Directors of the Association of Community Rehabilitation Educators (ACRE).

Rick McAlister has 32 years of experience in consulting, training, and management with service-based organizations. He is a nationally recognized speaker on employment strategies, leadership, management, and designing creative and effective organizational structures.  He has extensive experience providing technical assistance to private, federal, and state-sponsored employment initiatives.  Participants will not only be challenged to think and act in different ways when supporting individuals in their search for jobs and careers, he will share insights into how high-performing organizations put employment on the forefront of services to achieve better outcomes and increase the overall health of the organization.  His presentations are entertaining and thought-provoking.  Rick has a bachelor’s degree in business administration and a master’s degree in applied behavioral analysis.  He is the Managing Partner/EVP of Management Analytics Resource Collaborative, LLC, a consulting group based in New Hampshire.


September 14th, 2023
September 15th, 2023
October 19th, 2023
11:00 am - 12:30 pm
Event Category:
Training Program


In-Person and Virtual
10270 Old Columbia Rd., Suite 100
Columbia , MD 21046

A cancellation notice is required five business days in advance for a refund. To request a cancellation, please send your request to registration@mdworks.com. This payment is not deductible as a charitable contribution but may be deducted as a business expense. Please provide notice of accommodations needed two weeks in advance.
Courses have individual attendance requirements to receive a certificate. Please inquire with the trainer before missing any classes.
Unregistered Attendees: Training fees are per seat. Only those who have registered for a training are allowed to attend. If MD Works identifies unregistered attendees in a training course, MD Works will invoice for each unregistered attendee.