8/26 - 10/4 - National ACRE Training

ACRE Employment Services Certificate with an Emphasis on Customized Employment

Association of Community Rehabilitation Educators


Facilitated by Penn-Mar Human Services Consulting. 

It is recommended that all Provider DSPs complete the

ACRE training before taking the APSE CESP exam.   

August, September, October 2024 

Monday, 8/26 - Tuesday, 8/27 - Wednesday, 8/28 - Tuesday, 9/3

Friday, 9/6 - Tuesday, 9/24 - Wednesday, 9/25 - Thursday, 9/26

Monday, 9/30 - Friday, 10/4

All sessions are virtual from 12:00 p.m. - 4:00 p.m. EST

Registration Fee: $500 Per Registrant

All registrants will receive access to the course materials one week prior to the first ACRE training session


Earn your ACRE certificate of achievement for supported employment services and elevate your career! To receive a certificate an “ACRE Certificate of Achievement”, participants must attend all ten sessions (40 hours of training) and successfully complete all activities and field-based assignments.  Several field assignments include leading an employment seeker at your organization through the employment process as taught in class.

Session 1-2 (8/26, 8/27)

Application of Core Values and Principles of Practice
This 2-day session focuses on the history, core values, and principles of Supported Employment.  This includes the rights and responsibilities of people receiving services, ethical guidelines, and philosophy of community employment, as well as disability legislation, funding, regulations, and policies impacting people with disabilities.

Session 3-5 (8/28, 9/3, 9/6)

Assessment & Career Planning
This 3-day session focuses on individualized assessment and employment/career planning.  Discovery is introduced as the foundation of career planning and participants will learn how to design and implement a discovery process for employment seekers.  This includes learning how to gather information about the employment seeker (skills, interests, community connections, conditions for success) while encouraging the employment seeker’s active participation and decision-making throughout the career planning process.  Participants will have an opportunity to complete each step of the discovery process with an employment seeker, learn how to facilitate a customized employment planning meeting, and develop a vocational profile.  Trainees will learn the basics of self-employment/entrepreneurship, the impact of wages on disability benefits, the availability of work incentives, and how to make referrals to other agencies for assistance.     

Session 6-8: (9/24, 9/25, 9/26)

Community Research & Job Development
This 3-day session provides an overview of customized employment and uses the information obtained about the employment seeker during the discovery process to create a Job Development plan.  Participants will learn how to develop relationships with businesses, assist employment seekers with the job search process, develop employment proposals, understand LEAN process improvement, and negotiate a win-win job match based on the employment seeker’s ideal conditions of employment and the needs of a business.  Participants will have an opportunity to complete each step of the job development process with an employment seeker.    

 Session 9-10: (9/30, 10/4)
Workplace & Related Supports
This 2-day session focuses on developing workplace supports with an overview of systematic instruction.  Participants will learn how to do an effective job analysis, and implement job training, fading plans, and strategies for developing comprehensive workplace supports.   Participants will learn creative strategies to ensure the employee enters the job in the most inclusive manner possible and help them to maximize their job performance and meet the expectations of the workplace.  

Facilitator: Kevin Walker has over 30 years of experience with Penn-Mar Human Services, and served in various direct support, managerial, and administrative ​roles before becoming the Director of Business Development.  Kevin spearheaded Penn-Mar’s Employment 1st initiative in 2009, and for the past 7 years has provided training and technical assistance to like-minded provider organizations.  In July of 2020, Kevin assisted with the development and launch of Penn-Mar’s consulting division. 

Kevin is a Certified Workforce Incentives Practitioner and a 2020 graduate of Leadership Baltimore County.  He is a certified ACRE trainer and led in the development of a Penn-Mar centric ACRE endorsed curriculum.  Kevin has been involved in ACRE projects in California, District of Columbia, Maryland, Minnesota, and Oklahoma, and is also a curriculum reviewer for ACRE.  Kevin serves as a Subject Matter Expert (SME) for the U.S. Department of Labor, Office of Disability Employment Policy on the National Expansion of Employment Opportunities Network (NEON) project and has provided training and technical assistance to providers in Indiana, Maryland, Michigan, New York, and Washington for NEON.

Facilitator: Tricia Zeltwanger has been employed with Penn-Mar Human Services since 1991.  Tricia held the position of Contract Manager until 2012 when she took the position as a Job Developer.  Tricia’s vital role is to connect with our community through networking and developing employer partnerships.  Tricia is a 2014 graduate of Leadership York.  She created the York Business Networking Group and has served as its President since 2015.  Tricia is an Ambassador for the York County Economic Alliance and serves on the Board of Southern York County Business Association.  Tricia trains Penn-Mar new hires on Customized Employment and is passionate about the needs and goals of each employment seeker.  Tricia has demonstrated a high level of success in placing many employment seekers in community employment.




August 26th, 2024
August 27th, 2024
August 28th, 2024
September 3rd, 2024
September 6th, 2024
September 24th, 2024
September 25th, 2024
September 26th, 2024
September 30th, 2024
October 4th, 2024
12:00 pm - 4:00 pm
Event Category:
Training Program



A cancellation notice is required five business days in advance for a refund. To request a cancellation, please send your request to registration@mdworks.com. This payment is not deductible as a charitable contribution but may be deducted as a business expense. Please provide notice of accommodations needed two weeks in advance.
Courses have individual attendance requirements to receive a certificate. Please inquire with the trainer before missing any classes.
Unregistered Attendees: Training fees are per seat. Only those who have registered for a training are allowed to attend. If MD Works identifies unregistered attendees in a training course, MD Works will invoice for each unregistered attendee.

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