SPEAKING WITH IMPACT: STRENGTHENING INTERPERSONAL COMMUNICATION SKILLS

Date: July 10, 2026

9:00 am – 12:00 pm

Registration Fees:

Member:   $100  Non-Member:   $150

Location: Virtual via Zoom Meeting

Strong interpersonal communication is at the core of every successful

organization. The ability to clearly express ideas, actively listen, and build

meaningful connections across all levels is no longer optional—it’s essential.

This highly interactive session is designed to elevate how you

communicate, helping you move beyond simply sharing information to truly

influencing outcomes. Participants will learn how to align verbal and nonverbal

communication, adapt messaging for different audiences, and create shared

understanding that drives collaboration and results.

Effective communication isn’t just about what you say, it’s about how,

when, and to whom you say it. This course focuses on building communication

that earns trust, encourages engagement, and fosters mutual respect rather than

compliance.

What You’ll Learn

Participants will develop practical, real-world communication skills to:

• Tailor messages for different audiences to improve clarity and connection
• Practice active listening that goes beyond words to understand intent and perspective
• Recognize and use body language to project confidence, openness, and credibility
• Strengthen negotiation skills to build trust and achieve balanced outcomes
• Navigate difficult conversations and manage conflict with professionalism
• Communicate assertively—clearly expressing ideas while respecting others
• Apply problem-solving techniques that support collaboration and team harmony
• Build a positive, professional presence that enhances influence and opportunity

Why This Matters

When communication improves, everything improves—teamwork, productivity,

morale, and results. Strengthening your interpersonal skills not only enhances

workplace relationships but also increases your effectiveness, visibility, and

overall job satisfaction.

Elevate the Way You Communicate

Join us to strengthen your voice, sharpen your message, and build the

kind of communication skills that set you apart.

Facilitator: Karen Jacobs

Karen Jacobs has over 35 years of leadership and training expertise

across organizational development, strategic planning, leadership coaching, and

process improvement. As CEO of The Integrity Team, Inc., she has helped

organizations strengthen performance and develop leaders at every level.

A former Director at a Fortune 200 gas and electric utility, Karen led

over 110 matrixed employees and specialized in organizational change, conflict

resolution, and strategic service initiatives. She also serves as a master

facilitator and a certified professional certified coach.

Register for all courses on MD Works website – Training tab https://mdworks.com/events/