Emotional Intelligence for Effectiveness
February 24, 2026
9:00 am – 12:00 pm
Member: $125 Non-Member: $175
Course Description: Emotional Intelligence (EI) is the cornerstone of exceptional leadership and meaningful relationships. This interactive course equips participants with the knowledge and tools to understand, develop, and apply emotional intelligence in professional and personal settings.
Through engaging activities, practical exercises, and expert insights, participants will explore the four key domains of EI—Self-Awareness, Self-Management, Social Awareness, and Relationship Management. They will learn how to recognize and regulate emotions, empathize with others, and foster strong connections that drive success.
Whether you’re leading a team, managing relationships, or navigating challenging situations, this course will help you harness the power of EI to become a more effective and compassionate leader.
Key Takeaways:
Who Should Attend: This course is ideal for individuals at all levels including leaders, managers, and professionals seeking to enhance their interpersonal skills, improve team dynamics, and achieve greater success through emotionally intelligent leadership.
Outcome: By the end of this course, participants will leave with actionable strategies to strengthen their Emotional Intelligence, enabling them to lead with empathy, communicate effectively, and navigate complex challenges with confidence.
Facilitator: Karen Jacobs
Karen Jacobs brings over 35 years of expertise in Training, Management, Marketing, Strategic Planning, Market Research, Leadership Coaching, and Process Improvement. She is the CEO of The Integrity Team, Inc., a full-service training and coaching organization focusing on the growth of individuals and their organizations. She is also an independent consultant for DuPont Sustainable Solutions.
Previously, Karen was a Director with over 110 matrixed employees at a Fortune 200 Gas and Electric Public Utility. She has specific experience in leading organizational change, conflict resolution, problem-solving, and implementing strategic service initiatives.
Virtual
A cancellation notice is required five business days in advance for a refund. To request a cancellation, please send your request to registration@mdworks.com. This payment is not deductible as a charitable contribution but may be deducted as a business expense. Please provide notice of accommodations needed two weeks in advance.
Courses have individual attendance requirements to receive a certificate. Please inquire with the trainer before missing any classes.
Unregistered Attendees: Training fees are per seat. Only those who have registered for a training are allowed to attend. If MD Works identifies unregistered attendees in a training course, MD Works will invoice for each unregistered attendee.