ACRE
Facilitated by Penn-Mar Human Services Consulting
DDA strongly recommends that all DDA
Provider DSPs complete the ACRE training
before taking the APSE CESP exam.
DSPs and other employment service
providers that successfully complete the
ACRE training will be reimbursed 100
percent of the registration fee by DDA
(*Conditions apply. Please see below for
further information*).
September and October 2026
September 15, September 16, September 17,
September 22, September 23, October 20,
October 21, October 22, October 27, October 28
All sessions are virtual from 9:00 am – 1:00 pm
Registration Fee: $500 Per Registrant
All registrants will receive access to the
course materials one week prior to the
first ACRE training session.
To receive a certificate an “ACRE Certificate of
Achievement”, participants must attend
all 10 sessions (40 hours of training) and
successfully complete all activities and field-
based assignments.
Several field assignments include leading an employment
seeker at your organization through the employment process
as taught in class.
Session 1 and 2 (9/15, 9/16)
Application of Core Values and Principles of Practice
This session focuses on the history, core values, and
principles of Supported Employment. This includes the
rights and responsibilities of people receiving services,
ethical guidelines, and philosophy of community
employment, as well as disability legislation, funding,
regulations, and policies impacting people with disabilities.
Session 3,4 and 5 (9/17, 9/22, 9/23)
Assessment & Career Planning
This 3-day session focuses on individualized assessment and
employment/career planning. Discovery is introduced as the foundation
of career planning and participants will learn how to design and
implement a discovery process for employment seekers. This includes
learning how to gather information about the employment seeker
(skills, interests, community connections, conditions for
success) while encouraging the employment seeker’s active
participation and decision-making throughout the career planning
process. Participants will have an opportunity to complete each step
of the discovery process with an employment seeker, learn how to facilitate
a customized employment planning meeting, and develop a vocational profile.
Trainees will learn the basics of self-employment/entrepreneurship, the
impact of wages on disability benefits, the availability of work
incentives, and how to make referrals to other agencies for assistance.
Session 6,7 and 8: (10/20, 10/21, 10/22)
Community Research & Job Development
This session provides an overview of customized employment
and uses the information obtained about the employment seeker
during the discovery process to create a Job Development plan.
Participants will learn how to develop relationships with
businesses, assist employment seekers with the job search
process, develop employment proposals, understand LEAN process
improvement, and negotiate a win-win job match based on the employment
seeker’s ideal conditions of employment and the needs of a business.
Participants will have an opportunity to complete each step
of the job development process with an employment seeker.
Session 9 and 10: (10/27, 10/28)
Workplace & Related Supports
This session focuses on developing workplace supports with
an overview of systematic instruction. Participants will learn
how to do an effective job analysis, and implement
job training, fading plans, and strategies for developing
comprehensive workplace supports. Participants will learn
creative strategies to ensure the employee enters the
job in the most inclusive manner possible and help them to
maximize their job performance and meet the expectations
of the workplace.
Facilitator: Kevin Walker has over 31 years of experience with
Penn-Mar Human Services, and served in various direct support,
managerial, and administrative roles before becoming the
Director of Business Development. Kevin spearheaded Penn-Mar’s
Employment 1st initiative in 2009, and for the past 8 years has provided
training and technical assistance to like-minded provider organizations.
In July of 2020, Kevin assisted with the development and launch of
Penn-Mar’s consulting division.
Kevin is a Certified Workforce Incentives Practitioner and a 2020 graduate
of Leadership Baltimore County. He is a certified
ACRE trainer and led
in the development of a Penn-Mar centric ACRE endorsed curriculum.
Kevin has been involved in ACRE projects in California, District of Columbia,
Maryland, Minnesota, and Oklahoma, and is also a curriculum reviewer for ACRE.
Kevin serves as a Subject Matter Expert (SME) for the U.S. Department of
Labor, Office of Disability Employment Policy on the National Expansion of
Employment Opportunities Network (NEON) project and has provided
training and technical assistance to providers in Indiana,
Louisiana, Maryland, Massachusetts, Michigan, New York, Washington, for NEON.
Facilitator: Tricia Zeltwanger
has been employed with Penn-Mar Human Services
since 1991. Tricia held the position of Contract Manager until 2012 when she
took the position as a Job Developer. Tricia’s vital role is to connect
with our community through networking and developing employer
partnerships. Tricia is a 2014 graduate of Leadership York. She
created the York Business Networking Group and has served as its President
since 2015. Tricia is an Ambassador for the York County Economic Alliance
and serves on the Board of Southern York County Business Association.
Tricia trains Penn-Mar new hires on Customized Employment and is passionate
about the needs and goals of each employment seeker. Tricia has
demonstrated a high level of success in placing many employment seekers in
community employment.
*DDA ACRE Reimbursement*
The DDA has been committed to assisting service
providers during these transition years leading up to the full
implementation of the LTSS Maryland-
DDA
Module system and new employment services rates by reimbursing providers for
the DDA-approved employment training program or
certification competency test.
For any staff that a current and approved provider pays for and sends to a DDA
approved employment training program or certification competency test until
Employment Services become effective or a provider is fully billing the fee for
services in LTSS Maryland-DDA Module, the DDA will reimburse the provider
for the associated fees.
Providers will need to invoice DDA with the following information
and submit to your Regional Directors:
• Name and title of the employee
• Name of the provider organization
• Date(s) and location of the training
• Name of the training and training provider
• Supporting documentation that the employee has
completed the course successfully
• For reimbursement of fees for the Certified
Employment Support Professional (CESP) exam
through the Association of People Supporting
Employment First (APSE), provide supporting
documentation that the employee has
passed the exam.
Virtual
A cancellation notice is required five business days in advance for a refund. To request a cancellation, please send your request to registration@mdworks.com. This payment is not deductible as a charitable contribution but may be deducted as a business expense. Please provide notice of accommodations needed two weeks in advance.
Courses have individual attendance requirements to receive a certificate. Please inquire with the trainer before missing any classes.
Unregistered Attendees: Training fees are per seat. Only those who have registered for a training are allowed to attend. If MD Works identifies unregistered attendees in a training course, MD Works will invoice for each unregistered attendee.
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